Last updated: 08/11/2025
At Villa Marina, Pevensey Bay(“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a booking at our holiday home.
By using our website, you agree to the terms outlined below.
1. Who We Are
We operate a holiday home business based in the United Kingdom, offering short-term rental accommodation.
If you have any questions about this Privacy Policy or how your data is used, please contact us at:
Email: zinebahmed47@yahoo.com
2. What Information We Collect
We may collect the following personal information:
- Name and contact details (such as email address and phone number) when you make an enquiry, subscribe to updates, or book a stay.
- Booking information, including dates, preferences, and payment details (processed securely by our payment and booking partners).
- Technical data, such as cookies or analytics data, to help us improve website performance and user experience.
3. How We Use Your Information
We use your personal information to:
- Manage enquiries, bookings, and customer communication.
- Process payments and confirm reservations.
- Send updates or information you have subscribed to receive.
- Maintain and improve our website and services.
We only collect and use information that is necessary for these purposes and always in line with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
4. Cookies
Our website uses basic cookies to help it function properly — for example, to enable navigation or store your preferences.
We do not use cookies for targeted advertising or detailed analytics. You can manage or disable cookies in your browser settings at any time.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share limited data only when necessary to complete a transaction, such as with:
- Payment processors (e.g., Stripe, PayPal).
- Booking systems used to manage reservations.
These providers are required to protect your information and use it only for the purpose of processing your booking or payment.
6. How We Protect Your Data
We take reasonable steps to safeguard your personal information against unauthorised access, loss, or misuse.
All information is stored securely, and only authorised individuals have access to it.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes it was collected for — such as managing your booking, resolving any issues, or meeting legal obligations (e.g. tax and accounting requirements).
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Ask for your data to be deleted (where legally possible).
- Withdraw consent for us to contact you.
To exercise any of these rights, please contact us at:- zinebahmed47@yahoo.com.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
Contact Us:
If you have any questions or concerns about this policy or your data, please get in touch at:- zinebahmed47@yahoo.com
Terms and Conditions
Last Updated: 8 November 2025
Terms & Conditions
Last updated: 8 November 2025
Welcome to Villa Marina, Pevensey Bay. By using our website, or booking accommodation through it, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a booking.
If you do not agree with any part of these terms, please do not use this website or proceed with a booking.
1. Who We Are
We operate a short-term rental property based in the United Kingdom, offering holiday accommodation to guests. References to “we”, “us”, or “our” refer to Villa Marina, Pevensey Bay and its owners. References to “you” or “the guest” refer to the person making the booking or using our website.
2. Use of the Website
This website is provided for the purpose of viewing, enquiring about, and booking accommodation.
You agree not to use this site for any unlawful purpose or in any way that could damage, disable, or impair it.
All website content, including text and images, is the property of Villa Marina, or used with permission and may not be copied or reproduced without consent.
3. Bookings and Payments
- Bookings are confirmed once payment has been successfully processed through our secure booking system or payment partner.
- You must be over 18 years old to make a booking.
- The person making the booking is responsible for the accuracy of the information provided and for all members of their party.
- Full payment, or a deposit if specified, must be received to secure the reservation.
We reserve the right to refuse or cancel a booking if false information is supplied or payment is not received in accordance with our terms.
4. Cancellations and Refunds
Our cancellation policy will be clearly displayed during the booking process. Please review it carefully before completing your booking.
Refunds (if applicable) will be processed using the same method as the original payment.
5. Check-In and Check-Out
Guests must adhere to the check-in and check-out times provided in the booking confirmation.
Early arrival or late departure may be possible by prior arrangement only.
Failure to vacate the property on time may result in additional charges.
6. Guest Responsibilities
Guests agree to:
- Treat the property, its contents, and surrounding area with care and respect.
- Report any damage or maintenance issues as soon as possible.
- Ensure the property is left in a clean and tidy condition upon departure.
- Observe any house rules or guidance provided by the host.
We reserve the right to charge for damage, extra cleaning, or breach of house rules.
7. Liability
We take every care to provide accurate information and maintain a safe, comfortable environment. However, we accept no responsibility for:
- Loss or damage to personal belongings during your stay.
- Injuries, accidents, or illness incurred on the property, unless caused by our negligence.
- Events beyond our control (such as weather, transport delays, or power outages).
Your statutory rights as a consumer are not affected.
8. Privacy and Data Protection
We are committed to protecting your privacy. Personal information collected during bookings or enquiries is handled in accordance with our Privacy Policy, available on this website.
9. Changes to These Terms
We may update or amend these Terms & Conditions from time to time to reflect changes in our services or legal requirements. The latest version will always appear on this page.
10. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:- zinebahmed47@yahoo.com.